DELIVERY INFO
Order with bulk items
PREMIUM MEMBER

UNLIMITED FREE

Over $49
Plus 52 boxes free kampong eggs
or 52 Australian broccoli a year
NON-PREMIUM MEMBER

OVER $100

$4.95 below $100
Order without bulk items

OVER $49

BELOW $49

Terms of use Premium Terms of use Price Match Guarantee Privacy policy

PRICE MATCH GUARANTEE

Enjoy the lowest prices every day!

OpenTaste's Price Match Guarantee is our assurance on price for all our Price Match Guarantee products for all our customers. If you find a lower regular selling price on Redmart, FairPrice or Cold Storage, let us know and we'll reward you with 2x the price difference! Terms and conditions apply.

What qualifies for Price Match Guarantee?

We will price match products that are:

  • Identical
    We will match the regular selling price of an identical product of the same brand, size, packaging, quantity and country of origin.
  • At regular selling prices
    We will only compare against standard, non-discounted, non-promotional and non-special prices.
  • Currently in-stock
    We will price match items that are currently in-stock at Redmart, FairPrice and Cold Storage.

Found a lower regular selling price? Let us know!

Spotted a lower regular selling price after buying it from OpenTaste? Here is how you can make your price match request and claim 2x the price difference:

  1. Take a picture
    Snap a clear photo or take a screenshot that shows both the product and its price tag. Make sure that the price tag shows the regular selling price and not the promotional, discounted or 'special' price.
  2. Email or WhatsApp us
    Drop us an email at help@opentaste.sg or WhatsApp us at 92208227 within 3 days after receiving your order. Do attach the photo that you took and let us know where you found the product and your Order Number.
  3. We'll pay you 2x the difference
    Once your email or WhatsApp claim has been submitted, we will validate and respond to your claim within 3 business days. The reimbursement will be in the form of store credit that you can use for future purchases.

Full Terms & Conditions

  • An OpenTaste customer must make a valid non-return purchase of items on www.opentaste.sg or OpenTaste app and follow the instructions above to submit a Price Match Guarantee claim within 3 days of receiving the OpenTaste purchase.
  • Price Match Guarantee will only compare against in-stock, standard, non-discounted, non-promotional and non-special regular selling prices in Redmart, FairPrice and Cold Storage in Singapore. Price Match Guarantee does not include any warehouse sales, concierge services, atrium promotions, trade shows, special events, fairs or festivals.
  • Price Match Guarantee is only valid for identical products on www.opentaste.sg and the regular selling price has to apply to an identical individual product in terms of brand, size, packaging, quantity and country of origin.
  • If after your purchase at www.opentaste.sg, you do find a lower and in-stock regular selling price for an identical product, we will give you double the price difference.
  • Price Match Guarantee claims will be paid out in the form of store credit for your future purchases only.
  • Price Match Guarantee does not apply in the event of a pricing error, typographical error, or other similar error if it is an error on the part of our competitor.
  • OpenTaste reserves the right to deny any Price Match Guarantee claims that are being submitted to intentionally abuse or circumvent the intent of the Price Match Guarantee.
  • All OpenTaste's decisions on Price Match Guarantee are final and binding including but not limited to determining eligible claimants, legible photographs and submissions, pricing errors, regular selling price, time and date cutoffs, limits of promotions, and amount of credits.