DELIVERY INFO
Order with bulk items
PREMIUM MEMBER

UNLIMITED FREE

Over $49
Plus 52 boxes free kampong eggs
or 52 Australian broccoli a year
NON-PREMIUM MEMBER

OVER $100

$4.95 below $100
Order without bulk items

OVER $49

BELOW $49

Terms of use Premium Terms of use Price Match Guarantee Privacy policy

PREMIUM TERMS OF USE

Welcome to the terms and conditions ("Terms") for OpenTaste Premium. These Terms are between you and OpenTaste Singapore and/or its affiliates ("Company", "We" or "Us") and govern our respective rights and obligations. Please note that your use of the OpenTaste website and Premium membership are also governed by the agreements listed and linked to below, as well as all other applicable terms, conditions, limitations, and requirements on the OpenTaste website, all of which (as changed over time) are incorporated into these Terms. If you sign up for a Premium membership, you accept these terms, conditions, limitations and requirements.

Membership Cancellation

You may cancel your Premium membership any time by visiting Basic Information and adjusting your membership settings. If you cancel within 3 business days of signing up for or converting from a free trial to a paid membership, we will refund your full membership fee; provided that we may charge you (or withhold from your refund) the value of Premium benefits used by you and your account during this 3-business day period. If you cancel at any other time, we will refund your full membership fee only if you and your account did not make any eligible purchases or take advantage of Premium benefits since your latest Premium membership charge. Premium memberships redeemed through a Premium gift code or promotional code are not refundable.

Other Limitations

  • We reserve the right to accept or refuse membership in our discretion.
  • We may send you email and other communications related to Premium and your Premium membership (regardless of any settings or preferences related to your account).
  • You may not transfer or assign your Premium membership or any Premium benefits, including promotion codes for Premium memberships or benefits, except as allowed in these terms.
  • Premium members are not permitted to purchase products for the purpose of resale, rental, or to ship to their customers or potential customers using Premium benefits.
  • Some Premium benefits may require certain purchase thresholds, have quantity or shipping address limitations, or require members to meet specified criteria in order to access them.
  • From time to time, OpenTaste may choose in its sole discretion to add or remove Premium membership benefits.

Fees and Renewal

From time to time, we may offer different membership terms, and the fees for such membership may vary. The Premium membership fee is non-refundable except as expressly set forth in these Terms. Taxes may apply on either or both of the membership fee and the reduced shipping charges for Premium.

If all eligible payment methods we have on file for you are declined for payment of your membership fee, you must provide us a new eligible payment method promptly or your membership will be canceled. If you provide us with a new eligible payment method and are successfully charged, your new membership period will be based on the original renewal date and not the date of the successful charge.

UNLESS YOU NOTIFY US BEFORE A CHARGE THAT YOU WANT TO CANCEL OR DO NOT WANT TO AUTO RENEW, YOU UNDERSTAND YOUR PREMIUM MEMBERSHIP WILL AUTOMATICALLY CONTINUE AND YOU AUTHORIZE US (WITHOUT NOTICE TO YOU, UNLESS REQUIRED BY APPLICABLE LAW) TO COLLECT THE THEN-APPLICABLE MEMBERSHIP FEE AND ANY TAXES, USING ANY ELIGIBLE PAYMENT METHOD WE HAVE ON RECORD FOR YOU.

Promotional Trial Memberships

We sometimes offer certain customers various trial or other promotional memberships, which are subject to these Terms except as otherwise stated in the promotional offers. Trial members may at any time (through Basic Information) choose not to continue to paid membership at the end of the trial period.

Agreement Changes

We may in our discretion change these Terms, OpenTaste's Conditions of Use and Privacy Notice, or any aspect of Premium membership, without notice to you. If any change to these terms is found invalid, void, or for any reason unenforceable, that change is severable and does not affect the validity and enforceability of any remaining changes or conditions. YOUR CONTINUED MEMBERSHIP AFTER WE CHANGE THESE TERMS CONSTITUTES YOUR ACCEPTANCE OF THE CHANGES. IF YOU DO NOT AGREE TO ANY CHANGES, YOU MUST CANCEL YOUR MEMBERSHIP.

Termination by Us

We may terminate your Premium membership at our discretion without notice. If we do so, we will give you a prorated refund based on the number of full months remaining in your membership. However, we will not give any refund for termination related to conduct that we determine, in our discretion, violates these Terms or any applicable law, involves fraud or misuse of the Premium membership, or is harmful to our interests or another user. Our failure to insist upon or enforce your strict compliance with these Terms will not constitute a waiver of any of our rights.

Limitation of Liability

IN ADDITION TO OTHER LIMITATIONS AND EXCLUSIONS IN OPENTASTE'S CONDITIONS OF USE, OUR TOTAL LIABILITY, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, WILL NOT EXCEED THE LAST MEMBERSHIP FEE YOU PAID. THIS LIMITATION OF LIABILITY WILL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW AND WILL SURVIVE CANCELLATION OR TERMINATION OF YOUR PREMIUM MEMBERSHIP.

Last updated: April 4, 2018.