Help for Sellers

• How do I get paid for items I sell?
• When will I get paid?
• Are there fees for selling?
• How long does it take for photos to be cleaned?
• How do I transfer my earnings to PayPal, a debit card or bank account?
• How Do I Edit My Listing?
• How Do I Remove a Listing? How Do I Relist an item?

 

How do I get paid for items I sell?

You get paid in OpenTaste.sg Credit when your item sells and you can transfer your earnings to a debit card, PayPal or a bank account at any time.

To access your OpenTaste.sg Credit page:

• Log into your OpenTaste.sg account and head to your Account Balance page (or hover your mouse at the top-right corner of the site and click "Account Balance").

When will I get paid?

Funds are released into your Account Balance when your items are delivered to customers.

We release your earnings as OpenTaste.sg credit automatically once we detect that your item has been delivery from Social Aggregating Center.

Are there fees for selling?

Listing items on OpenTaste.sg is absolutely free!

You can list as many items for sale as you would like for free. Your listings will remain live and you won't pay a penny until your items sell.

We deduct a processing and delivery fee when your item sells.

There is a fee for picking up and delivering items to customers. After uploading the item you want to sell, our seller ambassador will contact you immediately to discuss the details.

If you choose to spend your earnings on OpenTaste.sg, you pay no other fees.

Your earnings will appear in your account as "OpenTaste.sg Credit". You can use the money to buy yourself a treat on OpenTaste.sg or transfer it to your PayPal account and put it in your pocket.

How long does it take for photos to be cleaned?

Photo cleaning usually takes 4-8 hours.

We developed the visual intelligence technology (VIT) to help the system learning your picture which uploaded. The VIT will automatically recognize the shape, pattern, color of the image and do the auto crop in the same time. VIT is almost just in time, but however the regulation require us to take a little bit longer.

How do I transfer my earnings to PayPal, a debit card or bank account?

Earnings from a sale are released to your OpenTaste.sg Account Balance as OpenTaste.sg Credit.

You can use that money to buy yourself something on OpenTaste.sg. If you'd prefer to cash out your earnings to PayPal, a debit card or a bank account, simply click the "WITHDRAW" button.

You can also find your Account Balance by:

• Logging in at OpenTaste.sg
• Hovering your mouse at the top-right corner of the website
• Selecting "Account Balance"

How Do I Edit My Listing?

To edit your listing, simply:

Sign into your account

Mobile site

• Click the icon (the three bars) at the top-left corner of the mobile site.
• Click on My Listings
• Select the item and click 'Edit'.
• Click 'Save' once you are done editing the listing.

Full site

• Click at the top-right corner next to the shopping cart.
• Click on My listings.
• Select the item and click 'Edit' next to the item.
• For Remove the item, please click 'Set to inactive' button next to the item ( you can find the item under status ' Inactive' then).
• Click 'Save' once you are done editing the listing

How Do I Remove a Listing? How Do I Relist an item?

Sign into your account

Mobile site

• Click the icon (the three bars) at the top-left corner of the mobile site.
• Click on My Listings.
• Select the item and click 'Set to inactive' button next to the item ( you can find the item under status 'Inactive' when you select My Listings/ Filter by: Inactive.

Full site

• Click at the top-right corner next to the shopping cart.
• Click on My listings.
• Select the item and click 'Set to inactive' button next to the item ( you can find the item under status ' Inactive' when you select My Listings/ Filter by: Inactive.

To Relist your item, follow these steps:

• Click on My Listings.
• Select the items under 'Filter by Inactive'.
• Click 'Set to active' button on the right side.